Frequently asked questions
GENERAL QUESTIONS
PREMIUM INTERIOR DETAIL FAQ’S
# # WHICH CHARLESTON AREAS DO YOU SERVICE?
We serve Charleston and surrounding areas such as Charleston,
North Charleston,
Summerville,
Hanahan,
Goose Creek,
Ladson,
Mt Pleasant,
Daniel Island
Dorchester
Isle of palms and more…
# HOW LONG DOES IT TAKE TO CLEAN MY INTERIOR?
It depends on the size and condition of the vehicle. Generally speaking, between 2.5 to 4.5 hours. Once we see the condition, we can give you a more accurate time range.
# ARE YOU BY APPOINTMENT ONLY?
We 98% of the time operate by appointment, but we can occasionally accommodate same-day services depending on your location and needs. Scheduling in advance ensures efficiency and customer satisfaction.
# WHAT’S YOUR CLEANING PROCESS?
To ensure a comprehensive interior cleaning, we employ a range of brushes, cleaners, and machines tailored to the condition and material of your vehicle’s interior. Our experienced team has handled numerous interior cleaning projects, allowing us to refine our methods and effectively address diverse conditions. Rest assured, you can trust us to deliver exceptional results and take excellent care of your vehicle.
# DO I HAVE TO BE PRESENT THE ENTIRE TIME FOR THE DETAIL?
You don’t need to be present throughout the entire process or even at all. We simply require access to your vehicle and adequate space to work.
# WILL MY CAR SMELL LIKE CHEMICALS?
Absolutely not. We do not use harsh chemicals and there will be zero trace of any smell other than your clean car. Till this day, we’ve never had a customer mention anything about a chemical smell.
# DO YOU REPAIR UPHOLSTERY?
At the moment we do not repair any upholstery like torn leather or sagging headliners. We strictly clean and detail.
# DO YOU ONLY TAKE CASH?
No, we take Zelle, Venmo, Cash app and card in the future. We do not accept checks or money orders.
# ARE YOU ABLE TO REMOVE EVERY STAIN?
We’re 100% confident in our skills and knowledge to get your interior cleaned to the best condition possible. However, some stains maybe far too gone for us to completely remove. Regardless, we’ll do everything we can to make it look its best. If we can’t remove it, we’ll at least make it look significantly better.
# ARE YOU ABLE TO REMOVE EVERY STAIN?
We’re 100% confident in our skills and knowledge to get your interior cleaned to the best condition possible. However, some stains maybe far too gone for us to completely remove. Regardless, we’ll do everything we can to make it look its best. If we can’t remove it, we’ll at least make it look significantly better.
# HOW LONG DOES IT TAKE FOR THE SEATS TO DRY AFTER A SHAMPOO?
In warmer weather, the carpets and seats should be about 85% dry by the time we finish the interior cleaning. It will take approximately an additional hour for them to completely dry. In colder conditions, drying time is longer as water doesn’t escape as easily from fabrics. However, we ensure not to oversaturate the fabric, so you won’t see any puddles of water or excessive moisture.
IS THERE A DELIVERY FEE?
There will be a delivery fee if your location exceeds more than 20 miles from Doral.
# HOW LONG DOES IT TAKE FOR THE SEATS TO DRY AFTER A SHAMPOO?
In warmer weather, the carpets and seats should be about 85% dry by the time we finish the interior cleaning. It will take approximately an additional hour for them to completely dry. In colder conditions, drying time is longer as water doesn’t escape as easily from fabrics. However, we ensure not to oversaturate the fabric, so you won’t see any puddles of water or excessive moisture.
# DO YOU DO GROUP WASHES?
Yes! We do, take advantage and get all the vehicles from your home washed at once!